Luxury Tours and Holidays
Vietnam, Cambodia and China

Staying on the Club floor was fabulous; we had been travelling for 2 weeks and really enjoyed catching up and enjoying a drink and nibbles on the club floor. Unfortunately the hotel was out of the way so when going shopping we always had to get a cab which wasn't always great. The hotel staff did not always communicate well but towards the end of the trip I had to rely on staff handling a tricky situation with some Vietnamese that I had done business with and they were extremely helpful and understanding. Peter, Australia  

Overall I really enjoyed my stay here, especially the "happy hour" drinks as part of being in a Club Suite! Initially I was disappointed with the length of time it took for us to check in - over an hour. Admittedly it was a group booking, but when you're hot and tired and wanting to just get to your room...only to find that after an hour we'd been given the wrong room number! Took another 30 mins to sort it out. But the rooms are nicely appointed, generous in size and tastefully decorated. I liked the layout, with a hallway so you can't see into the room from the hall. The bathroom was clean, and there was plentiful supply of soaps etc. The breakfast was terrific too! The only other comment is that the location is a bit far from the centre of the shopping district to walk in the heat, we caught cabs - mind you they are cheap and plentiful! Concierge were helpful and obliging. Antony, Australia 

The room was configured as a triple room and it was pretty small to accommodate this. All the beds were right up against each other and there wasn't a lot of room for luggage. It took almost an hour for my luggage to be brought to my room after checking in which seemed a long time. The Club Floor was excellent with great service.
Rosanne, New Zealand 

We had a great stay at the Sofitel Hanoi. The service was perfect and the restaurant the brassiere is great at any time of the day and again there the personnel are very attentive to your need. It is a 5 stars hotel that deserves these stars. The young guys at the entrance of the hotel gave us one of the best services we ever had in hotel. Thanks. Sege, Canada 

I was staying at the hotel for 3 nights at the club rooms. Although the location is not perfect (10 minutes drive to the old city) the hotel is perfect by all other parameters. Gelman, Israel  

A wonderful hotel 5 star all the way Staff were great Breakfast fantastic Had a great time. Tony, Australia 

The hotel was everything you would expect from a hotel of this standard. The room was comfortable and well equipped, the pool was pleasant and clean, the breakfast was extensive and the choice of food available in the hotel's many restaurants and bars was excellent although quite expensive. The staff were excellent too, always very helpful but never intrusive. We had a great time. Linda, United Kingdom

Travel Gears Shop